Instant messaging is great. We can't live without it. Kids have thirty conversations going all over the world. But, in a corporate environment do you know who you're talking to. Something about IM says this is secure. The other person is logged on, right? But are they?
Yesterday, we witnessed an entertaining conversation via IM with one side (the 12 yr old) completely fooling the other into thinking he was a corporate colleague. (up until the emoticons started flowing and the 12 yr old humor hit the screen) Nothing lost really. Except. It could have been a more intimate or vital corporate conversation where details were revealed, or discussed, that made a big difference.
How do you guarantee, without seeing, that the person you IM is the person you want? It's part of the identity problem we all face in the digital wired world. Given that we are all IMing a lot more these days, it's a problem set to grow.



