Perceptric Forum :: Telephony

Wednesday, February 13

Moving House

by Chris Gilbey on February 13, 2008 02:42PM (EST)

I moved house two weeks ago and haven't been able to get online at the new house so there haven't been any opportunities to blog.

Put it down to Telstra! They told me that I could have an ADSL connection at the new address prior to moving, and then after a week I got an SMS message on my cell phone telling me there was a problem with my account and asking me to call. So I called in last Friday - about two seconds after the SMS - and the guy at the call centre just told me that there was a problem and he didn't know what it was.

So on Monday I called in again. This time the guy I spoke to was somewhat quizzical. He said that according to the records they had explained on the previous Friday that there was no port availability in the area for ADSL. I explained that the guy I spoke to didn't have a clue as to what the problem was.... a total disconnect.

Anyway, then the guy at Telstra offered me a new solution: buy their mobile service! Now for the 5-7 gig of data that I normally consume a month that would end up costing me about $500 per month! Now I understand why so many people in Australia are disgusted with Telstra!

Hopefully under the Rudd government things will improve.... We shall see..

Still no connectivity at home though...

Keywords: telco

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