McDonald's taps into "you" craze.
The move by the world's biggest restaurant chain to feature customers on its packaging is the latest proof of the importance marketers are placing on so-called user-generated content like the homemade videos and blogs that rule the Internet on sites such as social network MySpace and Google Inc.'s video-file sharing site YouTube.
"People are really interested in reality," McDonald's Chief Marketing Officer Mary Dillon said in an interview, pointing to the rise in popularity of reality television shows. "It's about real people connecting with our brand."
"They've really tried to be on the cutting edge of change and the cutting edge is viewed as user-generated content," said Mark DiMassimo, chief executive of New York-based brand agency DiMassimoGoldstein.
DiMassimo added that for companies like McDonald's, packaging has become an increasingly important opportunity to connect with consumers who may not be spending as much time watching television commercials.



