In 2005 I bought a Prius. Its been a tremendous car. Fuel efficient, quiet, inexpensive to run. In fact it was so good I decided that when it hit 100,000 k’s instead of trading it I would keep driving it. At 140,000 k’s I thought I would find out how much it would be worth [...]
You would think that it might be reasonable to assume that good companies aspire to provide great customer service, wouldn’t you. Some companies establish customer service as their primary goal. The bigger the company, the more the focus on the customer, in my view. But how much do we, as customers, help them to achieve [...]
Digital technology empowers and it destroys. As the legacy silos entrench themselves and become more polar in their approach the silos start to crumble. It happens in business and more of that later. As is incredibly visible right now, it happens in politics. Sometimes those silos are not really about the leader or the policy [...]
In the last week a major report has been released in the UK on the state of IP and economic growth. This is really quite significant because what it serves to do is to look at the issues of copyright and patenting not from the subjective point of view of corporations in the content industry, [...]
Every so often I visit the James Howard Kunstler blog to see what he has been thinking about… I noticed some mail to James about his prognostications about Y2K way back in the last century. Over the last ten years I have had conversation with a few people about my pre-Y2K book… A lot of [...]
Systems evolve over time. Look at the eco-system that drives most of the western world. It has been around for a relatively short time in historical terms. It is a sub-set of capitalism that may now be showing signs of weakness as a continuing driver for wealth creation. I’m talking about consumerism. Consumerism is assumed [...]
OR <?xml:namespace prefix = o ns = “urn:schemas-microsoft-com:office:office” /> Why the Music Industry is Losing Money….. Whilst researching statistics for an article I am doing, I came across a little historical gem. The first CD ever issued back in 1982 was “<?xml:namespace prefix = st1 ns = “urn:schemas-microsoft-com:office:smarttags” />52nd Street” by Billy [...]
Eighteen Months ago, I bought a 1 Terrabyte Lacie Big Ethernet Drive from a reseller on eBay for $530.00 (advertised with a three year warranty). I purchased the Lacie because a friend of mine who was in the video production game told me, “You can’t go past the Lacie drives, they’re indestructible.” On [...]
I went into town this morning to get some new business cards printed at the local printer. He occupies an old building on the main street, narrow at the front, but incredibly long. He asked me what I wanted, and I told him that I had the artwork for the card on a flash drive. [...]
In 1993, I wrote a paper entitled, How Ubiquitous Free Communication will Alter the Status Quo. I noted that because of electronic chat rooms [Prodigy, AOL and Compuserve] as more women became enamoured of the connectivity options available to them via a ubiquitous global network, that the divorce rate would rise dramatically. I [...]