One of the most difficult things to do these days is to focus. There are so many distractions vying for our time, and while we may think that we can multitask, parallel process, and generally do everything, the reality is that we still live our lives in a linear way and to achieve great things [...]
I have a lot of interactions with students these days. I teach a class of students who are primarily going to graduate in the next few months with degrees in media and communication. In addition I have a research project that involves PhD students from the sciences in interviewing CEO’s of corporations in high tech [...]
Google is a transformative technology, of that there is no doubt. However its ability to effect change are creating some unforeseen business impact. I was talking to someone on the weekend who has some keen insights into the ecosystem of grass… Yes that’s right – that cash crop that everyone knows is at the heart [...]
I was at a conference yesterday in the nearby town of Nowra. It was put on by and for local business people. As the organizer, Linda, said to me, its the kind of event that when times are tough, small business people should participate in and attend. I talked about disruptive technologies and how they [...]
Isn’t it amazing that in a world in which so many things are so obvious, so many people keep on ignoring the signs. When there is so much momentum for change so many people keep thinking “same”. Steve Jobs had a great instinct for the signals of change and the way that one mans infrastructure [...]
Your privacy. Is it worth anything? Actually its worth quite a lot. But ironically it is only when it can be aggregated with the information about others that it starts to build real value. Its highly valued by those people who want to sell you things. Because nowadays a tremendous amount of the messaging that [...]
I am organizing a conference on Additive Manufacturing at the Innovation Campus of UOW in April. It should be a really good event, so if you have an interest in the next generation of manufacturing technologies, I urge you to check out the web site and to register. Here is a video that describes the [...]
I am in Geelong today. I had to give a brief talk at a breakfast forum of scientists and business people yesterday morning which was a follow on from a previous event in Melbourne. It was hosted by Deakin University and built on feedback from the last business forum breakfast event that the Centre of [...]
In 2005 I bought a Prius. Its been a tremendous car. Fuel efficient, quiet, inexpensive to run. In fact it was so good I decided that when it hit 100,000 k’s instead of trading it I would keep driving it. At 140,000 k’s I thought I would find out how much it would be worth [...]
You would think that it might be reasonable to assume that good companies aspire to provide great customer service, wouldn’t you. Some companies establish customer service as their primary goal. The bigger the company, the more the focus on the customer, in my view. But how much do we, as customers, help them to achieve [...]