You would think that it might be reasonable to assume that good companies aspire to provide great customer service, wouldn’t you. Some companies establish customer service as their primary goal. The bigger the company, the more the focus on the customer, in my view. But how much do we, as customers, help them to achieve [...]
I recently got into an extensive FaceBook conversation/debate with someone that was somewhat ridiculous, but we all do stupid things from time to time. This debate was about CO2 emissions and the role of man. The person on the other side of the debate is a big fan of Lord Monckton, the media shill who [...]
Yesterday was a busy day… in fact the whole week was crazy when I come to think about it. But yesterday more than most days… In the morning I attended an event to mark 50 years of friendship between Korea and Australia. (I was there as the proxy for Professor Gordon Wallace from ACES where [...]
I had dinner with Johnny H on Sunday night, and he was telling me that he was in the process of selling his Beemer because it was about to hit a bit inflection point in terms of depreciation – 150,000kms. My Prius had its 140,000km service on Tuesday (yesterday) so I thought maybe I should [...]
(Our previous article was the first upset.) This time, Canadians have made the top ten list of countries that are “out to get” the content industries. They share this dubious honour with the following countries. Priority Watch List (Links retrieve country specific pdf reports.) Argentina Canada Chile Costa Rica [...]
When young men reach the age of 17, (in Australia) they obtain their driving licenses. Then they buy a cool car (death trap) that isn’t worth the money that they or their parents paid for it. The next three years of their lives are spent “tricking” out the car with the best mag wheels, [...]
From Wikipedia: The word Christmas originated as a compound meaning “Christ's Mass”. It is derived from the Middle English Christemasse and Old English Cristes mæsse, a phrase first recorded in 1038. In the Northern Hemisphere, this time of year is recognised as the end of shortening days and the beginning of lengthening days. The [...]
Most people in Australia don’t understand the iiNet trial. They think that either iiNet failed to follow it’s obligations under the copyright legislation or that iiNet were setup by DTECNET to take the fall that would create precedent in law that will require all ISP’s to dob in their customers, irregardless of actual proof. [...]
Yesterday, a leading Australian Academic suggested the fortifying of the Australian National Broadband Network with anti EMP measures. My response was that it was pointless as the public wouldn’t like Valve Radio powered wifi routers, and that we should just send flowers to everyone around the world to make them like us. [...]
N.B.: It has been strongly suggested to me that many of the conclusions drawn by the following article are incorrect. Specifically http://blog.icann.org/2007/11/there-are-not-13-root-servers/ My knowledge of these subjrcts is somewhat aged and possibly incorrect. Readers should draw their own conclusions. I would add: http://www.zdnetasia.com/news/internet/printfriendly.htm?AT=61964200-39001260c The key to the U.S. government's influence is a master list of [...]