Apr 07
14
Time Warner wears out the customer. Me
Adelphia Cable got carved up when its founder whet to the slammer. Time Warner bought large parts of LA. They promised a lot. Today, on the phone, trying to resolve a bill, (naturally) we reached the bottom line. Theirs. A similar package to the previous one now seemed unexpectedly is now more expensive. Much.
“People with one tier and one premium package found us cheaper; Sir”
“But I have four premiums package ('the extreme') because the way you cut up the digital universe, I need to buy four tiers, to get the five or six channels I really want”
After an hour and a half; back, forward; discussion argument; case, counter case; money off here, overcharge there; it came down to this.
Being changed to Time Warner cost me at least 18 bucks more a month for an 138 dollars a month total. For television. On top there's a Tivo charge of 12 bucks a month or 150 smackers all up. At least five dollars a day. Quite a lot, really.
It seems thebigness their promises was what it cost me. If nothing else, in my time and sanity.