For the last 4 months I have been trying to change the name on my Amex
card. They have repeatedly told me that they are changing the name of
the card, and then haven't done anthing. So for 4 months they have been
dragging the chain, forcing me to have regular conversations with their
back office in India, and basically doing nothing.

An incredible lack of action from a global company. Amaxing lack of customer service! Good job I have a Visa card.

This entry was posted on January 14, 2006 at 6:40 am. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Posted in Main Page by Chris Gilbey No Comments Yet